NHS England Long Term Plan Report - Northumberland, Tyne & Wear, & County Durham

Summary

Healthwatch Darlington coordinated local Healthwatch organisations within the north of the region to conduct surveys, focus groups and events within their own local areas. The following local Healthwatch and their findings feature within this report:

- Northumberland

- South Tyneside

- North Tyneside

- Gateshead

- Newcastle

- County Durham

- Sunderland

What is most important to you?
Choosing the right treatment
is a joint decision between me and the relevant health and care professional.

Service users, across the north east region

Findings

A summary of our key findings (What matters to you the most):

Access to help and treatment I need when I want it
Professionals that listen to me when I speak about my concerns
Easy access to the information I need to help me make decisions about my health and care
Easy access to services which promote a healthy life
Choosing the right treatment is a joint decision between me and the relevant health and care professional
I should be offered care and support in other areas if my local area can’t see me in a timely manner

Acknowledgments

All local Healthwatch would like to thank everyone who completed the surveys and to the participants in all our focus groups and workshops. Your experience of local services, your comments and opinions and your patient journeys are so appreciated and will help us to influence at a strategic level to ensure the planning and delivery of services meets your needs and those of your family and friends. Thank you to all our volunteers across the local Healthwatch network who supported us to achieve this work by actively sharing the surveys in your local communities and with your own contacts.