Healthwatch England - What's it like getting help with health costs?

The NHS offers support for people on low incomes to help with care costs. We look at how easy it is to access this help and how it can be improved.

If you have little money, the costs associated with healthcare can put you off seeking help.

Our research into the impact of the cost of living on people's health found some people avoid getting medications, visiting the dentist, or travelling to care appointments because of the cost.

Support does exist - the NHS Low Income Scheme can help pay for things like prescription costs, dental charges and transport to receive treatment.

However, the experiences people have shared with us suggest that awareness of help with NHS costs, especially help with travel and prescriptions, is low.