New way to access the Durham Tees Valley listening service - TEWV
From Thursday 25 January 2024, the service will switch to freephone 0800 046 1313.
The listening service has been sharing its phone number with our crisis line. It will be switching to a dedicated 0800 number as the crisis line prepares to transfer to NHS 111 select mental health option, very soon.
The team will continue to offer 24/7 emotional support and advice to anyone aged 18 and over living in Teesside, Durham and Darlington.
Anyone who rings the existing listening service number after 25 January will be automatically re-routed, so they can still access the support they need. We will promote the new number publicly and will also place a message on the telephone system to tell people there is a new number they can call.
The updated listening service poster is available to download below.
