Keep In The Know

Keep in the Know Durham and Darlington is a free messaging service brought to you by Durham Constabulary where you decide when and how you are kept informed about the issues that matter to you.

Registration is quick, simple and completely free and if you change your mind, you can unsubscribe at any time.

To sign up visit the website www.keepintheknow.co.uk

Once you sign up you will get an automated email containing a link asking you to activate your account.

The messages will come through as an email, so once you are signed up you don’t need to keep checking back for updates, you will receive them automatically.

The system allows you to choose who you wish to receive messages from and what subjects interest you, this means that the only messages you will get are the ones that are relevant to you. You can log into the system at any time and change your preferences so that you manage what you receive as your needs or interests change.

During the registration process you will have the opportunity to review and select additional licenced information providers who will, if authorised by you, be able to see your data and send you messages too.

Current licensed information providers who are also able to send messages out on the alert system are Action Fraud, Get Safe Online and Neighbourhood Watch. You simply choose on sign up if you want to opt in (or out) of receiving additional messages from these providers.

If another licensed information provider comes on board, you will receive a message to notify you and you can choose if you would like to receive messages from them too.

You can add or remove an information provider at any time.

Your personal details will be securely held under the provisions of the Data Protection Act (GDPR).

As a registered recipient you may also hear good news stories in your community or we may appeal for information to help us identify suspected or wanted criminals or suspect vehicles. If we are appealing for information we may provide an officers name and contact details so you can contact the officer directly, or if you choose to reply to the Keep In The Know message they will ensure that the message is passed on to that officer.

Please note that Keep In The Know is not monitored 24/7 and is not for reporting crimes or incidents

You can report a crime by calling the non-emergency number 101 or in the case of an emergency dial 999

Download the Keep In The Know Leaflet

Download the Keep In The Know Flyer